Returns & Exchanges

At Washburn's Home Furnishings, we want you to love every piece in your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or store credit.

1

Initiate Your Request

Contact our customer service team via email or our online portal with your order number and the reason for your return.

2

Receive Authorization

Once your request is approved, we will provide a Return Merchandise Authorization (RMA) number and detailed shipping instructions or a pickup schedule for large furniture.

3

Prepare the Item

Carefully repackage your items in their original packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.

4

Quality Inspection & Refund

After our warehouse team inspects the returned item for any damages, we will process your refund to the original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing